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At UKG, Our Purpose Is People.
Through a combined 70 years’ expertise, our mission is to create more meaningful and connected work experiences for all people. Latest enhancements to our leading human capital management (HCM) platform, UKG Pro™, are focused on uniting employees with the information and resources they need, delivering greater insight to HR and managers, and going beyond traditional definitions of HCM. Take a look at some of Pro’s latest enhancements from the last year.
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Privacy Manager
Argentina Australia Austria Belgium Brazil Bulgaria
Ultimate supports multinational organizations from all industries, by supporting their people—no matter where they’re located. Together, its global solutions and services comprehensively cover your HR, payroll, and talent needs, worldwide. With UltiPro, you can track and manage required HR-related information for employees located in more than 100 countries, including:
Czech Republic Denmark Ecuador Egypt Finland
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Chile China Colombia Cost Rica Croatia
France Germany Greece Honduras Hong Kong
Hungary India Indonesia Ireland Israel
Italy Japan Kenya Korea Luxembourg
Poland Portugal Qatar Romania Russia
Saudi Arabia Singapore Slovakia South Africa Spain
Sweden Switzerland Taiwan Thailand Turkey Ukraine
United Arab Emirates United Kingdom Venezuela Vietnam
Malaysia Mexico Morocco Netherlands New Zealand
Nigeria Norway Panama Peru Philippines
Bahrain
Bahamas
Austria
Australia
Argentina
Zambia
Vietnam
Venezuela
Uruguay
Bangladesh
Belgium
Bermuda
Bolivia
Bosnia & Herzegovina
Brazil
Bulgaria
Cameroon
Chile
China
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Ethiopia
Finland
France
Germany
Ghana
Greece
Guatemala
Honduras
Hong Kong
Hungary
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kenya
Korea
Kuwait
Latvia
Lebanon
Luxembourg
Malawi
Malaysia
Mexico
Morocco
Netherlands
Mozambique
New Zealand
Nicaragua
Nigeria
Norway
Pakistan
Panama
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Saint Kitts & Nevis
Sint Maarten
Saudi Arabia
Singapore
Slovakia
South Africa
Saint Maarten
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Thailand
Trinidad and Tobago
Tunisia
United Kingdom
United Arab Emirates
Ukraine
Turkey
Poland Portugal Qatar Romania Russia Saint Kitts and Nevis Saint Maarten Saudi Arabia Senegal
Serbia Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan
Thailand Trinidad and Tobago Tunisia Turkey Uganda Ukraine United Arab Emirates
United Kingdom Uruguay Venezuela Vietnam Zambia
Greece Guatemala Guerney Honduras Hong Kong Hungary India Indonesia Ireland Israel
Luxembourg Macau Malawi Malaysia Mexico Monaco Morocco Mozambique Namibia Nepal
Italy Japan Jersey Jordan Kenya Korea Kuwait Latvia Lebanon Lithuania
Netherlands New Zealand Nicaragua Nigeria Norway Pakistan Panama Peru Philippines
Ecuador Egypt El Salvador Estonia Ethiopia Finland France Germany Ghana
China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominica Dominican Republic
Belgium Benin Bermuda Bolivia Bosnia and Herzegovina Brazil Bulgaria Cameroon Chile
Afghanistan Algeria Angola Argentina Australia Austria Azerbaijan Bahamas Bahrain Bangladesh
UKG supports multinational organizations from all industries, by supporting their people—no matter where they’re located. Together, our global solutions and services comprehensively cover your HR, payroll, and talent needs worldwide. With UKG Pro, you can track and manage required HR-related information for employees located in 100+ countries, including:
Global Support
On Demand Pay
With the number of laws and regulations aimed at protecting employees’ personal data growing, organizations are challenged with addressing concern over how employee data are being stored and used.
Submit and track privacy requests and due dates Download employee data as needed Audit a history of privacy requests Review disclosure acknowledgements and approval processes
With Pro Privacy Manager tool, you can take an ethical and compliant approach to protecting your employees’ personal data. HR team members are empowered to easily manage data erasure and portability requests in one, convenient location.
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Giving
With many individuals today living paycheck to paycheck, it’s important for organizations to present financial-wellness opportunities that empower employees to access their funds when needed.
Managers and employee administrators can take action directly in the organization chart. For example, if an employee’s role or supervisor changes, updates made to the employee details card are automatically applied throughout UltiPro. Managers can even update groups of employees at once.
Enable access to accrued wages instantly, via cash advance Provide employees peace of mind knowing they can pay for unforeseen expenses Improve flexibility into how funds are disbursed
UKG has partnered with Rapid! OnDemand to offer a cash-advance solution that provides employees with a flexible and secure way to access their earned wages prior to their scheduled pay date.
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Create new campaigns quickly and efficiently Configure the information within the campaigns, including details about the causes and why it’s important View all campaign details through an intuitive dashboard, including total amounts raised across all campaigns, participation levels, and more
With Pro Giving, employees can view available campaigns, select the one(s) they want to support, and choose the amount that is automatically deducted from their paycheck. They can also access a summary of all campaigns they’ve supported. Managers can:
An organization’s social responsibility can have a direct impact on business success and reputation, as well as employee retention. UKG Pro Giving empowers companies to offer employees more opportunities to make a difference in their communities, with charitable giving campaigns that make participation simple and convenient.
Customer-Driven Innovation
Workforce Continuity
UKG Pro Customer-Driven Innovation encompasses a range of useful features and enhancements built to improve the lives of HR and employees, and to minimize the cost and time taken for development. Each innovation comes from listening to the voice of our customers and their needs—not just within HR, but across every aspect of HCM in UKG Pro.
New templates to import data quicker from UKG Pro’s benefits solution Streamlined experience and data filtering for employees hired within multiple companies More automated rules around employee transfers, including earnings, PTO, and deductions Enhanced tools to export, filter, and search data on the Process Hire and Rehire pages
The latest enhancements made available through the Customer-Driven Innovation offering include:
With UKG Pro’s new Workforce Continuity solution, people leaders are empowered to plan for and respond to change with greater agility, while minimizing risk and disruption for their business. The solution comprises three innovations that help build a happier, healthier, more connected workforce: Workforce Continuity Hub for administrators, and Personal Impact Form and Safety Check-In for employees.
Candidate Match
View people insights for current crisis events within a convenient dashboard view Check in regularly with employees regarding their safety status, symptoms, evacuations, and more Utilize mobile push, SMS, and email notifications to remind teams to respond via the UKG Pro mobile app Access aggregated reporting or download individual employee responses
click to zoom
Finding the right candidate is a critical task, especially when quality of hire is just as important as time to hire. UKG Pro Recruiting’s Candidate Match predictor leverages UKG’s artificial intelligence (AI) platform, Xander®, to analyze candidate information and generate a list of applicants and their match scores for a specific opportunity—increasing the speed and efficiency of the hiring process.
Identify qualified candidates that match open opportunities Rank candidates based on their relevancy to job title, job type, skills, experience, culture fit, and more Take action based on candidate match scores, including marking candidates as a good or poor match, adding candidates to the candidate pool, referring candidates to another recruiter, and more Review actions and hiring decisions for potential unconscious bias to account for diversity and inclusion Leverage Xander, which learns from recruiters’ actions to improve the quality of future suggestions
Pro Candidate Match predictor enables you to:
Candidate Tagging
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For busy talent acquisition leaders and professionals, the ability to categorize candidates is essential to enabling a smooth and efficient hiring process. The new Candidate Tagging feature within UKG Pro enables recruiters and hiring managers to proactively organize, filter, and speed up the search for the right candidate.
Mark candidates with specific attributes chosen by the user (such as “impressive portfolio,” “cultural fit,” and more) Create new tags using descriptive language to easily add or remove from candidate profiles Automatically limit tags’ visibility to recruiters and hiring managers only, not candidates Make it easier to find tagged candidates, and arrive at a shortlist of applicants quicker by filtering candidate list by tags
Open-Ended Questions
Administrators can:
With so much attention being placed on trust and transparency in the workplace, it’s important that organizations today focus on creating a more conversational review process. UKG Pro Performance Reviews now enables organizations to collect feedback from employees during the performance-review process with open-ended questions.
Minimize the focus on scoring Create more developmental conversations between managers and employees
Administrators can configure the Review Sections Details page to include a section with open-ended questions, add instructional text, and set questions to “Required,” helping to:
More employees are working remotely today than ever before, which means organizations must be able to offer engaging digital learning experiences for their workforce. UltiPro offers new features and enhancements to provide more robust, comprehensive capabilities for both administrators and employees as they navigate the UltiPro Learning platform.
Configure the Academy homepage to emphasize activities that are most important Enjoy improvements to the Learning dashboard, including avariety of new filters and more comprehensive exam data Modify web-based notifications for employees based on their preferred language View and manage employee course and curricula assignments, including unassigning users, adding internal messages, and providing explanations for marking courses as complete, and more via a new Tools menu Access course reviews, and award badges multiple timesto the same employee
Next: Job Boards
Learning Enhancements
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With so much attention being placed on trust and transparency in the workplace, it’s important that organizations today focus on creating a more conversational review process.
UltiPro enables organizations to collect feedback from employees during the performance review process with open-ended questions. Administrators can configure the Review Sections Details page to include a section with open-ended questions, add instructional text, and set questions to “Required”, helping to:
More employees are working remotely today than ever before, which means organizations are challenged with expanding their reach and finding ways to connect with employees digitally. Pro offers administrators enhanced social learning tools designed to keep employees engaged, no matter where they work.
Promote recognition of teams’ learning achievements by creating or editing badges, with an ability to award the same employee multiple times Highlight activities that are most important by configuring the Academy homepage Engage and motivate users to complete learning tasks with multi-level games Incentivize activities by configuring new or default leaderboards, and set different weightings for each activity depending on importance Allow employees to adapt Web-based notifications to their preferred language
UKG Pro Workforce Management
Empower employees through an intuitive user interface and comprehensive self-service Automate complex time and attendance tracking for improved business results, including global work rules Leverage geo-fencing technology to prevent time theft, and use advanced AI-based scheduling to improve accuracy and reduce burnout Build critical KPIs into easily accessible reporting and visualizations Prevent compliance issues before they occur, with real-time projections and updates
The most effective workforce management solutions embrace automation and digital transformation at their cores. UKG Pro Workforce Management offers a modern solution that helps streamline complex time and global work rules, address unique needs with industry-specific forecasting and scheduling options, and gain actionable insights into compliance, workforce productivity, and employee well-being through AI and data-driven automation.
UKG Pro Time and Scheduling
Handle complex labor costs, with automated time and attendance management Capture accurate time-keeping data from a variety of sources Reduce manual tasks and increase visibility into absence costs Handle complex staffing requirements, with AI-based scheduling Access tools that help prevent ineligible or unauthorized time off
Traditional time management solutions can be inefficient, labor-intensive, and risk having adverse effects on productivity for employees at every level. UKG Pro Time and Scheduling represents the next generation of workforce technology by offering effortless time keeping, fast and convenient scheduling, and comprehensive leave management capabilities.
InTouch DX
Reimagine the timeclock experience with an ergonomic, streamlined design Deliver a personalized experience to the workforce with real-time notifications Enjoy an extremely reliable and durable device, built for virtually any work environment Offer multilanguage support for a diverse workforce Leverage optional biometric authentication to eliminate buddy-punching
Effectively managing an hourly workforce can be challenging, especially if your employees lack access to a computer during work hours. UKG InTouch DX is an innovative, easy-to-use timeclock that helps drive more accurate time keeping, collaborative scheduling, and regulatory compliance, while providing real-time access to data, from virtually any work environment.
Contact Tracing
Automatically generate reports of individuals who may have come in contact with an infected employee Pull the latest, real-time employee punch data to ensure every individual is accounted for Leverage a simple solution that does not require significant leaps in terms of employee privacy protections
Your people’s health and safety should always come first—not only to protect employee well-being, but also business continuity. UKG Pro Workforce Management and UKG Pro Time and Scheduling both offer an Employee Contact Tracing Tool to empower employers to quickly generate reports, identify individuals who may have come into contact with an infected employee, and take immediate steps to curb the spread.
COVID-19 Compliance Reporting
Support PPP and PPP Loan Forgiveness applications, including the ability to quickly report on payroll costs and number of employees in a specified date range Configure new earnings codes to process paid FFCRA sick leave, and paid FFCRA family and medical leave for employees Analyze employee details regarding gross wages, Employee Retention Credit (ERC) wage credit, ERC health credit, and total credit Determine potential subsidy amounts for Canadian customers under the Canada Emergency Wage Subsidy (CEWS) and 10% Temporary Wage Subsidy for Employers
To assist customers, UKG Pro People Analytics is making it easier to:
UKG’s Business Continuity and Compliance Advisory teams have been working diligently to assess implications arising from recent emergency legislation and to help ease the process of reporting for our customers. This includes the Families First Coronavirus Response Act (FFCRA) impacting U.S. employers with fewer than 500 employees; the Coronavirus Aid, Relief, and Economic Security (CARES) Act; the Payroll Protection Program (PPP); and wage subsidies for Canadian employers.
Life-Work Journey Survey
Understand life-work priorities and preferences, and how they may impact an individual’s journey and growth inside your company Gauge employees’ preferences around communication methods and how they receive information from their employer Create appropriate workplace practices to account for diverse situations within your workforce Leverage the power of UKG Pro Employee Voice’s AI and machine learning capabilities to discover key work- and performance-related themes in responses
Employers are well aware that life intrudes on work and work intrudes on life — and this is increasingly true as many employees continue to work remotely. The Life-Work Priorities and Preferences Survey Template helps leaders understand what is most important to their employees at different stages of their careers and “life-work journeys,” to better take care of their people and optimize organizational effectiveness.
New Pulse Survey Templates
Equity at Work Pulse uncovers the behaviors, attitudes, and practices impacting the level of diversity, equity, and inclusion (DE&I) at your organization At-Risk Crisis Pulse identifies main causes of employee stress during a crisis, and what resources or support are most needed Return-To-Work (RTO) Readiness Pulse helps gauge employees’ readiness to return to physical work environments, thoughts on practical safety concerns, and emotions and attitudes toward transition
In times of change, it is most important for employers to show they care about their people by first listening to them. A new range of pulse survey templates — all designed by UKG’s team of expert in-house Industrial-Organizational (I-O) psychologists — are available in Pro’s Employee Voice to help customers identify where their employees most need support, gauge sentiment, and uncover insights to improve culture, engagement, and productivity at work.
Action Planning
Uncover areas of opportunity based on benchmarking data inside Pro Employee Voice View suggestions for improvement, organized by engagement metric Receive templated guidelines, or configure your own action items
As part of UKG Pro Employee Voice’s sophisticated, built-in action planning solution, managers can now access a list of improvement ideas based on their team’s unique engagement metrics. Ideas range across every engagement metric listed on the report — from performance self-appraisal to job satisfaction — helping you action-plan in a more targeted and impactful way.
Pro Employee Voice’s action planning feature allows managers to:
Culture-Driven UX
View a demo of the UltiPro mobile app here.
UKG Pro reimagines HCM to go beyond traditional needs and definitions — and that includes continuously innovating our UX. From recruiting to rewarding to supporting your employees, Pro users will now enjoy modern, unified experiences across all products and channels, plus design enhancements that boost productivity for HR teams.
Harmonized experience across Pro People Center, Pay, Workforce Management, and HR Service Sleek, consistent user interface to enhance the digital experience for employees and HR Unified navigation with a simplified app header Smart inbox design with intuitive links to take quicker action for employees, including for performance reviews Enhanced accessibility to help build a more meaningful and connected work experience for all
Accessibility Enhancements
Enhanced Mobile App
Accessibility and inclusive design are core to our user-experience (UX) strategy, in order to remove digital barriers and deliver a unified experience across the entire UKG Pro suite. Accessible design is good design — it ensures we create products that work for ALL users, and it enables each individual to thrive in their unique lifework journeys.
New design elements incorporated into the UKG Pro mobile app to be substantially conformant with Web Content Accessibility Guides 2.1 AA (WCAG 2.1 AA) Descriptive text for screen readers to understand interactive elements and actions that can be taken More accessible job boards within UKG Pro Recruiting, to accommodate applicants with visual impairments or using screen readers Easier navigation across UKG Pro Workforce Management, including magnified text and modern Web standards for people with low vision or colorblindness
Recent accessibility enhancements to Pro’s platform include:
Your employees want access to relevant information, at their fingertips. The UKG Pro mobile app offers an enhanced experience with smoother navigation and a modern look and feel that helps increase productivity and engagement. Available on Apple and Android smartphones, as well as tablets, the Pro mobile app provides employees and managers instant and secure access to important information and tools from anywhere, and at any time.
View and edit 401(k) and RRSP (Canada) elections Leverage the Model My Pay tool View employment history Receive a notification when pay statement is available Update licenses and certifications Enable Admins to view real-time reporting to better understand how employees are using the UKG Pro mobile app Access the knowledgebase for HR-related articles and information or submit requests for additional assistance Create and share the latest News & Information easily with employees on the Pro mobile app
Some of the latest enhancements include:
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Because UltiPro is a unified HCM solution with millions of people records in the cloud, Ultimate has the ability to analyze tremendous amounts of people data, allowing for the creation of new, more meaningful and unbiased metrics. In addition to UltiPro’s suite of talent predictors, the new UltiPro Engagement Measure analyzes workforce data to determine how engaged employees are within your organization. Armed with this information, you can focus on ways to enhance engagement and increase overall business.
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